As per privacy-policy, there is no third-party sharing of any information. Your contact particulars will be utilised to revert to your enquiry, and also to mail you occasional greetings or product upgrade information. You can also view our respective mail IDs for various queries and send us an email in place of making a submission on the site. Your privacy, confidentiality and aversion to spam or frequent sales mails is fully respected.

Whenever a user Use/Sign up/Sign In to the Rajuri Steel CRM application/website, he is aware that, all the information he is sharing/uploading is secure and are used for departmental analysis and performance assessment purpose

What is the purpose of this document?

Rajuri Steels and TMT Bars, and the Rajuri Steels CRM platform are committed to protecting the privacy and security of your personal information. 

This privacy declaration explains how we collect and use your private information in accordance with the EU General Data Protection Regulation (GDPR).

The Rajuri Steels CRM is a “data controller”, which means that as per the GDPR, we are responsible for deciding how we hold and use personal information about you. We are mandated under data security legislation to notify you of the data incorporated in this privacy statement. We may update this information at any time.

It is important that you must read this statement, together with our Terms of Use to have a clear and complete understanding of how we categorize data and process it.

Information We Collect

We collect User data by the form and the application which is filed by the user. It is also to be noted that we collect information from visitors who browse our website www.rajuristeels.com even if the Service is not used.

How we collect the information

Rajuri Steels CRM may collect and receive User data in a variety of ways:

1. Account Information: Personal Information provided to create or update a user account.

2. Usage Information:

• Log data: As with most websites and technology services delivered over the Internet, our servers automatically collect information when you access or use our Websites or application Services and record it in log files. 

• Location Information: We receive information from our employees and other third parties that help us approximate to locate our executives on the field so we can easily track our employees as well as our Store.

• Rajuri Steels CRM may also collect location information from devices by the consent process provided by your device and GPS location.

• Third-Party Services: Data available from the User as a result of the user accessing or using third-party services through Services.

• Additional Information Provided to Rajuri Steels CRM: User data received by us as a result of the User Daily reporting and their working.

• Data we are collecting from the user i.e. Name, Mobile Number, Email ID, Address, Address Proof/Identity Proof, and Photos/Images are for identification and to send updates to the users related to our new application/products and to wish them on their birthdays.

How We Use Information

The user data is gathered to provide, improve, personalize, support, and make the product services more relevant. The data is also used for a birthday celebration and offering gifts and guides to all the customers and to track user work and performance. 

Data collected from Customers and User (s) helps us to improve our Brand Building as well as to improve our market share. The User data could also be used to build influential advertising and marketing of the Services.

Data received from the application is only used for internal market analysis, and to calculate user performance. We do not share any of the data collected by this application with anyone.

Rajuri Steels CRM uses information provided by the user for the following purposes:

• To provide, update, maintain and protect our Product quality, and to increase our Business. This includes the use of other information to support and build the brand

• To develop and deliver tracking, learning, and productivity tools and additional attributes. Rajuri Steels CRM tries to make the Services as useful as possible for the Employee. For example, we are taking all the daily reporting through our Rajuri Steels CRM application in which the user has to just add the customer and after that, he can always check all the data of that user. We may use the information to help determine and rank the relevance of content, make Services suggestions based on the competitor’s data as well as user data identify organizational trends and insights, customize the Services experience or create new productivity features and products.

• To send emails and Chat. We may send you service, technical, and other administrative emails, messages, and other types of communications. We may also contact you to notify you about modifications in our Services, our Services offerings, and important Services-related notices. These are considered part of the Services and you may not opt out of them. In addition, we sometimes send emails about new product features, promotional communications, or other news about Rajuri Steels CRM. These are marketing statements so you can manage whether you receive them.

Data Retention

Rajuri Steels CRM collects the data from customers manually with the help of an executive and customers are already agreed with us to share the data. We maintain this data with us and using that information we celebrate and wish them on their birthdays as well as share the information about our products and services. Rajuri Steels CRM may retain data about the user for as long as necessary for the objectives defined in this Privacy Policy.

All the Photo/Image uploaded by the user is only used for analysis purpose and all data from the site visit is deleted after 60 days of the retention policy.

With Who Do We Share the Information

Information collected by us is not shared out of our organization.

However organizational personnel is obligated not to disclose or use the information shared for any purpose other than to facilitate the services, engagements, and tasks assigned to them by us. 

We may have to disclose User data and any service-related information concerning Users when required by law or in case of legal summons and proceedings. The User will be informed of such disclosure within the period needed by statute.

Third-party Services

We are not going to provide any external link and third-party services on our application as well as website

How We Share And Disclose Information

Rajuri Steels CRM does not share and disclose any customer information with anyone even only Rajuri Steels CRM application users can access that information to contact them and schedule the meeting and event.

Third-Party Service Providers and Partners: We have 2 service providers which are going to give their services for our Rajuri Steels CRM application. All the Service related contracts and administration permission are with us. We are not going to share any data with Third-party applications or may engage third-party companies or individuals as service providers or business partners to process information and support our business. 

  • Corporate Affiliates Rajuri Steels CRM does not share this information with anyone.

Data Security

We use industry standards and practices that are commercially suitable to secure the User data. While we do use our best efforts to secure the User data, we do not warranty or guarantee the security of any details that the User may transmit to or through the Service. In case of a security systems violation, we may endeavor to notify the User electronically. If a security breach either through us or otherwise, the User is required to take appropriate steps to protect User Data and mitigate the loss that may occur due to the breach. If a security breach is first noticed by the User it is expected that the User shall report such breach forthwith at contact@rajuristeels.com

Children’s Privacy

We do not intentionally collect any personal information from children below the age of 16. To the extent prohibited by applicable law, Rajuri Steels CRM does not permit the use of Services by anyone younger than 16 years old. If you know that anyone younger than 16 has unlawfully provided us with personal data, please contact us and we will take steps to delete such information.

Changes To This Privacy Policy

Rajuri Steels CRM may modify this Privacy Policy from time to time. If we make changes that materially alter your privacy rights, Rajuri Steels CRM will provide additional notice, such as via email or through the Services. If you disagree with the changes to this Privacy Policy, you should deactivate your Services account.

Data Protection Officer

To communicate with our Data Protection Officer, please email contact@rajuristeels.com

Your Rights: Access, Deletion, and Modification of User Data

In compliance with the General Data Protection Regulation, User(s) may, through the Administrator, grant and/or remove access from Rajuri Steels CRM account, assign roles, configure settings, modify, export, share and/or delete user data other than Business data. . However, the User(s) cannot delete, modify, share, withdraw or provide access to business data unless the customer has agreed to the requested action and we receive such request from the customer directly. 

 

Contacting Rajuri Steels CRM

Please also feel free to contact Rajuri Steels CRM if you have any questions about this Privacy Notice, or if you are seeking to exercise any of your statutory rights. You may contact us at contact@rajuristeels.com.